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STANDARD SHIPPING

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• 40  to 60 business days

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 EXPRESS SHIPPING

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• 3 to 14 business days

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COURIER SHIPPING

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• 2 to 8 business days

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CUSTOMS TAXES

Please note that we are not responsible for another country's taxes or customs charges which may be imposed when your parcel is delivered, nor any delays in transit. Rumah Chantek is not responsible for any charges incurred for receiving orders internationally, and any customs charges and taxes (including VAT) are payable by the receiver. 

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We will not accept parcels back for a refund where the customer has chosen to reject customs charges, as these are the responsibility of the customer. 

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INCORRECT ADDRESS

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Please ensure that the postal address provided at checkout is your correct. It is your responsibility to provide the correct delivery address for their order. If the wrong delivery address is provided, Rumah Chantek will not refund your order or offer a replacement.

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